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Cancellation Policy

By registering for or purchasing any class, program, event, or service with Constellations Entertainment Group (“CEG”), you agree to the following: All registrations are confirmed only upon successful payment. Deposits, where required, are non-refundable unless otherwise stated. Once a program, session, or event has begun, no refunds will be issued except where required by law. Voluntary non-attendance does not entitle participants to a refund. Enrollment is limited and typically offered on a first-come, first-served basis. Attendance is expected for all scheduled sessions. Absences, late arrivals, or early departures may impact participation, including casting, performance roles, or eligibility for showcases where applicable. Missed sessions do not guarantee credits, refunds, or make-up opportunities. Requests for transfers, rescheduling, or changes must be submitted in writing and are subject to availability and approval. Approval is not guaranteed and may be subject to additional conditions or fees. Participants are expected to maintain respectful and appropriate behavior at all times. CEG reserves the right to deny entry or remove individuals from programs or events without refund for misconduct, policy violations, or safety concerns. Event details, schedules, instructors, and locations may be adjusted as needed. In the event of cancellations, postponements, or emergency closures, participants will be notified as soon as reasonably possible. Makeup sessions, credits, or alternative arrangements may be offered at CEG’s discretion but are not guaranteed. Participants (or parents/guardians of minors) are required to provide accurate emergency contact information and remain reasonably reachable during program hours. By completing your booking, you acknowledge and agree to be bound by CEG’s full Terms of Service, Participation Policy, Payment Policy, and Privacy Policy. For complete terms and policies, please visit: www.constellationsentertainmentgroup.com/terms

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